Commercial Lines Account Representative Zimny Insurance Agency

Zimny Insurance Agency

Commercial Lines Account Representative

Full Time • Zimny Insurance Agency
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
Zimny Insurance Agency-Northway Insurance is a locally owned and operated business proudly serving Alexandria and Park Rapids area and surrounding communities. As a small, community-focused agency, we take a personal approach to everything we do—whether it's helping clients protect what matters most or supporting the growth of our team. We’re currently seeking a detail-oriented, client-focused Commercial Insurance Account Representative.
 
Job Summary:
As a Commercial Insurance Account Representative, you will support producers and clients by managing commercial insurance accounts, handling renewals, endorsements, certificates of insurance, and ensuring timely and accurate service. You’ll be a trusted resource for clients, providing outstanding customer service and maintaining strong relationships.
 
Key Responsibilities:
  • Manage a book of small to mid-sized commercial accounts.
  • Process policy renewals, endorsements, audits, and cancellations.
  • Respond promptly to client inquiries and resolve issues effectively.
  • Prepare certificates of insurance and other documentation.
  • Communicate with insurance carriers for quotes, changes, and claims assistance.
  • Maintain accurate records in the agency management system.
  • Assist producers with marketing and placement of new business.
  • Stay up to date with industry changes, products, and compliance requirements.
Key Qualities for Success:
  • Excellent communication skills – Able to communicate clearly and professionally with clients, carriers, and teammates.
  • Empathy and patience – Understand client concerns and responds calmly and supportively.
  • Advocacy – Genuinely represents the client’s best interests while maintaining professionalism with carriers and team members.
  • Strong problem-solving abilities – Finds effective solutions and resolves issues with confidence.
  • Humble professionalism – Approaches work with confidence and competence, without ego; open to feedback and growth.
  • High attention to detail – Ensures accuracy in all documentation and client interactions.
  • Effective time management – Capable of handling multiple priorities and meeting deadlines.
  • Adaptability – Comfortable with change and able to adjust to evolving client or business needs.
  • Self-motivation and initiative – Demonstrate the ability to work independently with minimal supervision while also collaborating effectively within a team setting
Compensation and Benefits:
  • Competitive salary based on experience.
  • Health, Vision, Life & Disability insurance.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Continuing education support.

Work Hours (Full Time 40 hours week) in our Alexandria office:
Monday- Friday 7:30am-4:30pm with a one-hour lunch or 8:00am-4:30pm with a ½ hour lunch
 
How to Apply:
Please submit your resume and a brief cover letter explaining why you're a good fit for this role to chrism@zimnyins.com or mail to:              Zimny Insurance Agency
                                Attn: Chris Mohr
                                1103 Broadway St, Ste 100
                                Alexandria, MN 56308
 
With a strong commitment to excellence and personalized service, we guide our clients through the complexities of insurance with clarity and confidence. If you're looking for a meaningful role in a locally owned business that values relationships over red tape, we’d love to hear from you.
 




This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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Benefits of working as an Independent Insurance Agent

 
Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)